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B2B Go to Market Statistics 2026: Buying Committees, No Decision and the Shortlist

Thirty three figures on how B2B companies buy and how B2B SaaS companies spend to sell to them, each one traced to the publisher that measured it, with the sample and the date. Figures that circulate without a traceable source are left out, and the ones we removed are named at the end.

Every number on this page links to the page where its publisher states it, and every one was opened and read on 5 November 2026. Where a figure lives in a gated report, the link goes to the report and the citation names it. Where a figure is an average rather than a median, or rests on a small sample, it says so. If you cite a figure, cite the publisher; if this page saved you the search, a link back is welcome.

01

Buying committees

How Many People Are in a B2B Buying Committee?

The typical B2B buying decision now involves 13 internal stakeholders and nine external influencers, according to Forrester's State of Business Buying 2026. Gartner puts the buying group at five to 16 people across as many as four functions, and Forrester finds that a purchase with generative AI features doubles the group, from seven members to 14.

The figures

13 + 9 people in the typical B2B buying decision: 13 internal stakeholders and nine external influencers.

Forrester, State of Business Buying, Jan 2026

5 to 16 people in a buying group, across as many as four functions.

Gartner, May 2025, 632 buyers

89% of B2B purchases involve two or more departments.

Forrester, State of Business Buying, Dec 2024

14 vs 7 members in the buying group when the purchase includes generative AI features, against seven without them.

Forrester, Jan 2026, nearly 18,000 buyers

02

Conflict

How Often Do B2B Buying Committees Disagree?

Most B2B buying committees disagree. Gartner found in a May 2025 survey of 632 buyers that 74 percent of buyer teams show unhealthy conflict during the decision, and that groups which reach consensus are 2.5 times more likely to report a high quality deal. Gartner's 2026 study of technology buying puts the share of teams in unhealthy conflict at 68 percent, with three times more project delays and seven times more purchase regret.

The figures

74% of B2B buyer teams show unhealthy conflict during the buying decision.

Gartner, May 2025, 632 buyers

2.5x more likely to report a high quality deal when the buying group reaches consensus.

Gartner, May 2025, 632 buyers

59% negative impact on group consensus from content tailored to the individual rather than the group.

Gartner, May 2025, 632 buyers

3x and 7x more project delays and more purchase regret when a tech buying team runs in unhealthy conflict, which 68% do.

Gartner, Tech Buying Behavior Study, Jul 2026

03

No decision

How Many B2B Deals Stall or End in No Decision?

Most B2B purchases stall, and a large share of lost deals are lost to nobody. Forrester reports that 86 percent of B2B purchases stall during the buying process. Challenger's research behind The JOLT Effect, drawn from 2.5 million recorded sales conversations, attributes 40 to 60 percent of lost deals to customer indecision.

The figures

86% of B2B purchases stall during the buying process.

Forrester, State of Business Buying, Dec 2024

40% to 60% of lost deals can be attributed to customer indecision, not to a competitor's win.

Challenger, The JOLT Effect, 2.5 million sales conversations

78% of sellers missed their quotas in 2025, up from 69% in 2024.

Ebsta, April 2025

04

The shortlist

When Do B2B Buyers First Contact a Vendor?

By the time a buyer talks to a seller, the shortlist is usually settled. 6sense's 2025 Buyer Experience Report finds that 94 percent of buying groups had ranked their preferred vendors before first contact and bought from that favorite 77 percent of the time. TrustRadius reports that 83 percent of technology buyers shortlisted three products or fewer.

The figures

94% of buying groups ranked their preferred vendors before first contact with a seller.

6sense, 2025 Buyer Experience Report

77% of the time, they bought from that preliminary favorite.

6sense, 2025 Buyer Experience Report

60 / 40 is the split between independent research and seller engagement, down from 70 / 30.

6sense, 2025 Buyer Experience Report

83% of technology buyers shortlisted three products or fewer.

TrustRadius, 2026 B2B Buying Disconnect Report, 1,862 buyers

67% of B2B buyers prefer a rep free buying experience.

Gartner, Mar 2026, 646 buyers

71% of hidden buyers, decision makers outside the visible buying group, have little or no interaction with sales teams.

Edelman and LinkedIn, 2025 B2B Thought Leadership Impact Report

05

Consistency

Do B2B Buyers Notice When the Message Is Inconsistent?

Buyers notice when a company tells its story two ways. Gartner found that 69 percent of B2B buyers report inconsistencies between what a seller's website says and what its salespeople say, and that 73 percent actively avoid suppliers whose outreach is irrelevant to them.

The figures

69% of B2B buyers report inconsistencies between the seller's website and what sellers tell them.

Gartner, Jun 2025, 632 buyers

73% of B2B buyers actively avoid suppliers who send irrelevant outreach.

Gartner, Jun 2025, 632 buyers

95% of hidden buyers say strong thought leadership makes them more receptive to sales and marketing outreach.

Edelman and LinkedIn, 2025 B2B Thought Leadership Impact Report

06

AI in buying

How Do B2B Buyers Use AI to Research a Purchase?

Almost every B2B buyer now uses AI to research a purchase, and most of them check it. Forrester reports that 94 percent of business buyers use AI during their buying process. Gartner finds that 69 percent prefer to validate AI generated insights with a sales rep, and TrustRadius that 94 percent of technology buyers who use AI fact check it.

The figures

94% of business buyers use AI during their buying process.

Forrester, Jan 2026, nearly 18,000 buyers

45% of B2B buyers used AI during a recent purchase.

Gartner, Mar 2026, 646 buyers

94% of the 63% of technology buyers who used AI fact check its answers at least some of the time.

TrustRadius, 2026 B2B Buying Disconnect Report

69% of B2B buyers prefer to validate AI generated insights with a sales rep.

Gartner, May 2026, 645 buyers

51% vs 49% of buyers expect misleading information more from generative AI than from a sales rep, and the reverse.

Gartner, May 2026, 645 buyers

89% of B2B purchases included AI features, and 58% of buyers engaged sellers earlier to clarify them.

6sense, 2025 Buyer Experience Report

07

SaaS benchmarks

How Much Do B2B SaaS Companies Spend on Sales and Marketing?

The median B2B SaaS company spends 37 percent of revenue on sales and marketing, according to Benchmarkit's 2025 benchmarks on 2024 numbers. Median CAC payback was 18 months in Benchmarkit's data and 24 months on the fully loaded definition KBCM and Sapphire Ventures use. All three benchmark samples are mostly US companies; read them as a reference point for Spain or Latin America, not as local data.

The figures

37% of revenue is the median sales and marketing spend, on 2024 numbers.

Benchmarkit, 2025 B2B SaaS Benchmarks, N = 157

63 / 37 is the average split of that spend between sales and marketing.

KBCM and Sapphire Ventures, 2025 SaaS Survey, 54 respondents

18 months is the median CAC payback in 2024, up from 14 in 2023.

Benchmarkit, 2025 B2B SaaS Benchmarks, N = 148

24 months is the median CAC payback in 2024 on KBCM's fully loaded definition.

KBCM and Sapphire Ventures, 2025 SaaS Survey

6 months was the median sales cycle in 2022, 2023 and 2024, while median ACV rose from $44K to $60K.

KBCM and Sapphire Ventures, 2025 SaaS Survey, 59 respondents

77% to 65% of gross new ARR comes from new logos, on average, from $1M to $5M ARR down to $15M to $20M.

ICONIQ Growth, Scaling SaaS from $1 to $20M, Oct 2024

08

Method

How Were These Statistics Checked?

Every figure here was located on its publisher's own page or in the publisher's own report, not taken from another statistics page. A figure stays out when its origin cannot be traced, when the source says something different from how it is usually quoted, or when it is older than 2024. Several numbers that circulate widely fell out on that test. A win rate of 19 percent in 2025, down from 29 percent, is often attributed to Ebsta and Pavilion; Ebsta's own pages report win rates as a relative change, not as those two figures. A claim that delayed deals cut win rates by 113 percent traces to no source we could find, and a win rate cannot fall by more than 100 percent. A Forrester figure of a 43 percent higher win rate from outcome based messaging appears in no public Forrester material. And the frequently quoted share of deals that stall from internal misalignment, attributed to Edelman, is a citation of The JOLT Effect in Edelman's own footnote.

One gap is worth naming: we found no 2024 to 2026 primary survey on founder led sales or on the first go to market hires of early stage companies. The figures that circulate on those topics could not be traced to a publisher.

To cite this page: Urizar, J. (2026). B2B Go to Market Statistics 2026. MONKEY WEAVER. https://monkeyweaver.com/red-thread/b2b-go-to-market-statistics. Compiled by Josué Urizar, who has spent twenty years building go to market for B2B companies. Last checked 5 November 2026; the page is reviewed every quarter and corrected when a publisher updates a figure.

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